Free · no catch · nothing to sign up for
Three things worth doing tomorrow,
whether or not you ever message us.
The three fixes that come up in almost every survey. None needs software, a consultant, or us.
-
Reply within the hour, even when you don’t have the answer
“Let me check and come back to you” holds somebody. Silence does not. Most enquiries are lost to whoever answered first, not to price.
Do this Tell whoever watches the phone: every message gets something back the same hour, even a holding line.
-
Ask for a yes the day before
A booking nobody confirmed is not a booking. Ask for a yes the evening before and a maybe becomes either a customer or a slot you can resell.
Do this Send it the evening before. If no yes comes by morning, the slot goes back on sale.
-
Write down who stopped
Ten customers who used to come regularly and have not in three months. On paper. Almost every business finds that list longer than expected — and it is the cheapest money in the building.
Do this Ten names, this week. Then ring three of them and ask how they have been.
Do all three, measure again in a month. If nothing moves you probably have no leak worth surveying — better you find that out free than pay us to say it.